Terms and conditions


Effect Date: May 27, 2009
Last update: October 27, 2013

Basic data:

Shop owner: RC Factory, spol. with r.o.
Person responsible for the operation of trade: Mgr. Eva Dvorakova
Office: Mechovka 612, 190 14 Praha
Tax ID: CZ61465224
Registered by the Registration Court in Prague, Section C, insert 29225


Suppliers of goods: RC Factory, spol. with r.o. (the Contractor)

Bank details:

Komerční banka, account number CZK 7455330227 / 0100
Komerční banka, account number EUR 35-6777820267 / 0100
CITFIN, account number 1032469 / 2060


Any purchase from this site is provided by RC Factory, s.r.o., subject to the following terms:


RC Factory, s.r.o. may change these terms at any time without any form for prior notification by posting changes online. Please review these terms regularly to ensure you are aware of any changes. Your continued use of rc-factory.eu after changes are posted means you agree to be legally bound by these terms as updated and/or amended.


Placing Your Order
All orders must be placed on www.www.rc-factory.eu. Orders cannot be placed via telephone, telefax or email. Orders not placed via PayPal Checkout will not be processed. All prices are inclusive of 21% Czech VAT and expressed in EURO.


Sales Territory
RC Factory, s.r.o. principally accepts orders only any country in the World. Shipping costs are depending on your location and the value of your order. Please refer to overview in the shop section of the site. RC Factory, s.r.o. reserves the right to reject any order without requirement to state cause or reason.


Payment Options
All order check-outs and payments are handled by PayPal. If you have a PayPal account you can log in and make a PayPal transfer to pay. You can also opt to use a major credit card. IT IS NOT REQUIRED TO HAVE A PAYPAL ACCOUNT TO USE THE RC Factory E-SHOP.


Once you have finalized the PayPal transaction, RC Factory, s.r.o. is electronically notified by Paypal. Some time to verify each payment must be expected. Shipments only take place after payment is fully verified by PayPal. 1-5 days duration after order is placed till shipping is made must be expected, duration depending on your country and payment method.


Shipping Costs
All shipments are made with Postal Services at the full discretion of RC Factory, s.r.o. On all orders, 12 EUR will be charged upon checkout. Depending on the order value and your location adjustments may be necessary, either by credit from us to you or an additional payment from you to us. You can see the current shipping rates on the front page of the shop.


Cancellation of Order
If you wish to cancel your order you must contact RC Factory, s.r.o. immediately via email; info at order@rc-factory.eu - be sure to inform us of your Paypal transaction ID and what items you wish to cancel. If your order has already been dispatched you can return the parcel to us in un-opened condition within one week after receipt. We will not credit shipment costs in either shipping direction.


In the event of prices being different between what is advertised on
www.rc-factory.eu and in the Paypal check-out system then rc-factory.eu takes precedence. RC Factory offers no price protection or price warranties. We recommend that you always acquaint yourself with other offers before making your final decision to purchase a product here.


In case of a price reduction on any given product, all unshipped orders will be adjusted to the new lower price by issuing a credit to your Paypal account. RC Factory does not offer any price guarantees.